The specificity of tool provisioning is conditioned using tooling, the quantity of which
exceeds the nomenclature of the manufactured goods considerably. Therefore, for modern
enterprises, first-priority issues are harmonizing the processes of tool provisioning systems,
increasing the level of the reaction of this system to changes, obtaining operational control
over the production system, and, thus, improving the efficiency of the production process.
In this paper, a mathematical model of decision-making based on determining the optimal
strategy for the process flow was proposed to improve the efficiency of the information
system for quality management of tool provisioning. It is suggested to use the sustainable
development factor of information system for quality management of tool provisioning to
make decisions about the path of the tooling process, which considers the requirements of
international standards for management systems (ISO 9001, ISO 45001, etc.). This model
is based on the application of graph optimization theory, fuzzy logic, and Markov chains.
The use of this model is universal and will increase the validity of operational management
decisions, increase productivity, reduce resource dependency, and, therefore, reduce the
costs of tool provisioning, which directly affects the cost of production and competitiveness
of the enterprise as a whole.